• Home
  • COURSES & CERTIFICATIONS
  • About us
    • About BIT
    • Vision and Mission
    • MD Message
  • CONTACT US
    Any questions?
    +973 17310013
    info@bit.com.bh
    BITBIT
    • Home
    • COURSES & CERTIFICATIONS
    • About us
      • About BIT
      • Vision and Mission
      • MD Message
    • CONTACT US

      Course

      • Home
      • All courses
      • Customer Relationship Management

      Customer Relationship Management

      User Avatar
      BIT
      (0 review)
      Free
      BIT_Social_Feed_APR2021-v1-11
      • Overview
      • Reviews

      About the Course:

      Customer Relationship Management, also known as CRM, helps businesses successfully implement strategies, practices and technologies aimed at winning and retaining customers profitably. The objective of this business and management course is to equip you with a sound foundation of CRM concepts and best practices so you can implement CRM practices successfully for long-term profitability.

      Businesses aim to win and keep customers. Their competitors also seek to do the same. Even the most successful firms, with excellent marketing programs for attracting customers, have trouble with customer retention.

      Assessments:
      Internally Assessed and Moderated

      Course Duration:
      40 Hours

      Course Type:
      Achievement

      Pre-Requisites:

      • Medium Level Language Skills in English & Arabic.
      • Good communication Skills.
      • Minimum six months work experience.

       

      Target Audience:

      • Cashiers/tellers
      • Field sale personnel
      • Merchandizers
      • Telemarketers
      • Call center agents
      • Receptionist
      • Secretaries

       

      Apply now

      Course Features

      • Lectures 0
      • Quizzes 0
      • Duration 40 hours
      • Skill level All levels
      • Language English
      • Students 0
      • Assessments Yes

      Reviews

      Average Rating

      0
      0 rating

      Detailed Rating

      5
      0%
      4
      0%
      3
      0%
      2
      0%
      1
      0%
      • Share:

      You May Like

      Microsoft Certified Azure Security Engineer Associate Read More
      BIT

      Microsoft Certified Azure Security Engineer Associate

      0
      0
      Free
      Microsoft Azure Artificial Intelligence (Al) Fundamentals Read More
      BIT

      Microsoft Azure Artificial Intelligence (Al) Fundamentals

      1
      0
      Free
      Microsoft Certified Azure Solutions Architect Expert Read More
      BIT

      Microsoft Certified Azure Solutions Architect Expert

      0
      0
      Free
      Microsoft Certified Cybersecurity Architect Expert Read More
      BIT

      Microsoft Certified Cybersecurity Architect Expert

      0
      0
      Free
      City and Guilds Level 3 Certificate in Employability Skills Read More
      BIT

      City and Guilds Level 3 Certificate in Employability Skills

      0
      0
      Free

      Leave A Reply Cancel reply

      Your email address will not be published. Required fields are marked *

      All Courses

      • English Language Courses
      • Microsoft Technical Courses -Professional Certificate
      • Soft Skill Courses
      • USER Application Courses

      Latest Courses

      MCSD App Builder

      MCSD App Builder

      Free
      MICROSOFT WORD 2016 (PART 1,2, & 3)

      MICROSOFT WORD 2016 (PART 1,2, & 3)

      Free
      Work Ethics

      Work Ethics

      Free

      logo-eduma-the-best-lms-wordpress-theme

      +973 17310013

      info@bit.com.bh

      Bahrain Insitute of Technology. All Rights Reserved.