About the Course:

This in-house advanced communication skills course is bespoke to individuals within a company who would like to develop their advanced skills in this key component of management and leadership.

It is the one skill that team members say they prize over all others: the ability to communicate messages in all circumstances and situations and identify where it can and often does go wrong. The way people need communicating with depends on their learning style, their preferences for taking in information and their ability to filter the incorrect information from the correct.

The programme goes beyond what most courses cover in terms of communication skills and highlights those 21st century techniques that get real results in the work environment.

The trainees will learn how other people think and compute information, so you’ll be able to effectively personalise communication in the best way for the receivers and for yourself. Whether you communicate under pressure, manage challenges in interpersonal relationships, or look to build lasting rapport, your communication style and competence are the cornerstones for improving your chances of achieving your objectives.

The aim of this course is to assist you in becoming a more effective communicator by identifying people’s thinking patterns and preferred learning methods and by tailoring your communication accordingly. Getting a better understanding of how you communicate with others as well as how others communicate with you will improve business and personal relationships. Moreover, this course will help you fine-tune the way you interact with others, which can be the key to your workplace and overall success.

Assessments:
Internally Assessed and Moderated

Course Duration:
30 Hours

Course Type:
Achievement

Pre-Requisites:

• Medium Level Language Skills in English & Arabic.
• Good communication Skills.
• Minimum one-year work experience.

Target Audience:

• Senior, middle and junior managers who have the ability to communicate and who want to be even better.
• Secretaries
• Personnel Assistants
• Front-Line Sales Personnel
• Public Relation and Media Staff
• Cashiers/Tellers